Privacy Policy

Effective Date: July 4, 2025
Last Updated: July 4, 2025

At ProAdvance CRS (“we,” “us,” or “our”), safeguarding your privacy is central to our mission. This Privacy Policy describes how we collect, store, use, and disclose your personal information when you interact with our website, https://proadvancecrs.com (the “Website”) and the services we offer.

By accessing our Website, submitting information through any forms, or engaging with our services, you acknowledge that you have read and understood this Policy and agree to its terms.

1. Who We Are

ProAdvance CRS is a Canadian consulting and education-oriented company focused on professional growth, career strategy, and organizational advancement. We work with individuals and businesses who seek structured, practical support through consulting, tools, and content.

We are committed to handling your data responsibly and in compliance with all relevant privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada and, where applicable, the General Data Protection Regulation (GDPR) in the European Union.

2. What Information We Collect

We collect information that helps us deliver, improve, and personalize our services. This includes:

a) Information You Provide Directly:

  • Your full name

  • Email address

  • Telephone number

  • Company or organization details

  • Messages or details submitted through inquiry, booking, or feedback forms

  • Any additional details you choose to provide voluntarily

b) Information Collected Automatically:

  • IP address and geographic region

  • Browser type, operating system, and device type

  • Date, time, and duration of visits

  • Pages viewed, referring websites, and user behavior patterns

  • Cookies and similar tracking technologies (see Section 7)

We do not intentionally collect sensitive personal data (e.g., health, political beliefs, religious views). If you submit such information, it is at your discretion and risk.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries or contact requests

  • To deliver requested services or consultations

  • To manage client communications and maintain service records

  • To operate, evaluate, and improve our Website

  • To monitor website performance, traffic, and user engagement

  • To comply with legal or regulatory obligations

  • To send you relevant updates or content, only with your consent

We do not sell, trade, or rent your personal data to third parties.

4. Lawful Basis for Processing (for GDPR users)

If you reside in the European Economic Area (EEA), we rely on one or more of the following legal grounds for processing your data:

  • Your consent (e.g., for newsletters or non-essential cookies)

  • Performance of a contract (e.g., delivering a service you request)

  • Legal obligation (e.g., maintaining records)

  • Legitimate interests (e.g., improving user experience and internal analytics)

5. Sharing of Information

We only share personal data when necessary and under strict privacy controls:

  • With service providers who help us operate the Website or process communications (e.g., web hosts, email platforms)

  • With legal authorities, if required to comply with a court order or applicable law

  • In the event of a business restructuring, merger, or acquisition, in which case users will be notified in advance

All third-party providers are contractually obligated to protect your information and not use it for their own purposes.

6. Data Retention

We retain personal data only for as long as it is needed to fulfill the purposes described in this Policy or to comply with legal requirements. When your data is no longer required, it is securely deleted or anonymized.

Retention periods may vary based on:

  • The nature of the interaction or service

  • Legal and contractual obligations

  • User preferences regarding communication and account status

7. Cookies and Tracking Technologies

Our Website uses cookies, tags, pixels, and similar technologies to enhance usability and analyze site activity. These may include:

  • Strictly Necessary Cookies: Enable core site features

  • Analytics Cookies: Track site usage trends (e.g., via Google Analytics)

  • Marketing Cookies: Support retargeting and performance tracking (e.g., Meta Pixel)

You may manage cookie preferences using your browser settings or via a cookie banner when visiting our site. For full details, see our Cookie Policy.

8. Security Measures

We take the security of your data seriously. Our measures include:

  • Secure SSL encryption across the Website

  • Access restrictions to personal data within our organization

  • Regular audits and updates to platform software and infrastructure

  • Limiting data access to only those with a business need-to-know

Despite our efforts, no transmission over the internet is 100% secure. We cannot guarantee absolute protection but act promptly in the event of any known breach.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to your personal data

  • Ask us to correct or update inaccurate information

  • Request that we delete your personal data

  • Withdraw your consent at any time

  • Object to or restrict certain types of data processing

  • File a complaint with a data protection authority

To exercise your rights, contact us using the information in Section 12.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that such data has been submitted, we will delete it promptly.

11. External Links

Our Website may link to third-party sites or services. We are not responsible for the privacy practices or content of these external websites. Please review their respective privacy policies before sharing your data with them.

12. Contacting Us

If you have any questions about this Privacy Policy or how your data is handled, please reach out to us directly:

ProAdvance CRS
📧 Email: support@proadvancecrs.com
🌐 Website: https://proadvancecrs.com

13. Updates to This Privacy Policy

We may revise this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of the Website after such changes indicates acceptance of the revised terms.